Terms and Conditions

Effective Date: 11/1/2024

Welcome to Xenon Wellness, LLC (“we,” “us,” or “our”). By accessing or using our website, purchasing products, or engaging with our services, you agree to comply with and be bound by the following Terms of Service (“Terms”). Please read them carefully before using our site or services.

If you do not agree with these Terms, please do not use our website or services. 

1. Purpose of Services

Xenon Wellness, LLC provides wellness and health-related services, including food sensitivity testing and general wellness guidance. Our services are intended for educational and informational purposes only and are not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider regarding any medical condition or before making any significant health decisions. 

2. Eligibility

To use our services or make purchases through our website, you must:

• Be at least 18 years of age or have parental/guardian consent if under 18.
• Provide accurate and complete information during registration or purchase.
• Agree to comply with all applicable laws and regulations.

3. Payment and Refund Policy

All payments for testing services and wellness programs are due at the time of purchase unless otherwise stated.

• Prices are listed in U.S. dollars and may change at any time without prior notice.
• Once services are purchased, there are no refunds available, despite the circumstances. All transactions are final.

4. Privacy and Data Protection

Your privacy and security are of the utmost importance. All personal and health-related information is handled in compliance with applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).

Please review our Privacy Policy to understand how we collect, use, and protect your data. 

5. Intellectual Property

All content, materials, designs, text, images, logos, graphics, and information available on our website are the intellectual property of Xenon Wellness, LLC or its licensors and are protected by copyright and trademark laws.

You may not copy, reproduce, modify, distribute, or exploit any portion of our website or materials without prior written consent. 

6. Limitation of Liability

To the fullest extent permitted by law, Xenon Wellness, LLC and its affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:

• Use or inability to use our services;
• Reliance on test results or wellness recommendations;
• Any errors, delays, or interruptions in website performance;
• Unauthorized access to or alteration of your information.

Your sole remedy for dissatisfaction with our services or website is to stop using them. 

7. No Medical Relationship Created

Use of this website or our testing services does not create a patient-provider relationship between you and Xenon Wellness, LLC or any affiliated professionals. Our services are designed to support your wellness journey and provide educational insight but are not intended to replace medical consultation or treatment with your trusted care team. 

8. Third-Party Links and Services

Our website may contain links to external websites or services operated by third parties. We are not responsible for the content, accuracy, or privacy practices of those external sites. Accessing third-party links is at your own risk. 

9. Modifications to Terms

We reserve the right to modify or update these Terms of Service at any time. The updated Terms will be posted on this page with the revised effective date. Continued use of our website or services after such changes constitutes acceptance of the new Terms. 

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Wisconsin without regard to its conflict of law provisions.

Any disputes arising under these Terms shall be resolved in the appropriate courts located in Brown County, Wisconsin. 

11. Contact Information

If you have any questions about these Terms, please contact us at:

Xenon Wellness, LLC

Office@xenonwellness.net